Refund Policy
Built for performance. Backed by standards.
If it’s not right, we’ll take it back, no compromise.
Returns
You have 14 days from delivery to request a return.
To qualify:
- Items must be unworn, unwashed, and in original condition
- All tags must remain attached
- Proof of purchase is required
We reserve the right to refuse returns that don’t meet these standards.
Non-Returnable
- Worn or used items
- Washed garments
- Items without original tags
Refunds
Once your return is received and approved, we begin processing immediately.
Refunds are typically completed within 5-10 business days and issued back to your original payment method.
Exchanges
Need a different size? We’ve got you.
Exchanges are available based on stock availability. If your size is unavailable, a refund will be issued.
Return Shipping
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
Damaged or Incorrect Items
If something isn’t right, we’ll fix it.
Contact us within 48 hours of delivery at contact@veritone.co.uk, and we’ll resolve it without delay.
Veritone
